Your AI agent for 24/7 call and text support
Provides instant, human-like, and cost-effective customer service. Automatically handles common issues and after-hours inquiries.
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Built using firsthand insights from leading companies
Support reimagined
Why Telio?
Instant customer support that feels human
Deliver fast, personalized, human-like experiences that keep customers happy and loyal.
Automate customer inquiries, so your team can focus on complex and high-impact work.
Automate without limits
Never miss a customer inquiry with an AI agent that takes unlimited calls simultaneously and handles requests nonstop, day or night.
Skip the complexity
Tell your agent what to do in plain English. No complex coding or UI workflows needed. Your everyday language is all it takes.
24/7
Availability for customers
70%
Cost reduction on support
3x
Faster response time
Always-on agent
How it works
1
Create in just a few clicks
Simply share information about your business and select your preferences.
Our platform will handle the rest and create a fully functional agent with an assigned phone number in seconds.
2
Customize your AI agent
Enable access to your website and other knowledge sources and agent tools.
Your agent pulls in the right information in real-time, so it can understand your business and your customers to work smarter for you.
3
Test and go live
Test your agent with sample conversations to ensure it meets your expectations.
When you're ready, launch your agent with a dedicated Telio phone number or forward calls from your existing one.
Testimonials
Trusted by businesses worldwide
FAQ
Have any questions?
What is an AI agent and how does it work?
Telio's AI agents are virtual assistants that can handle customer interactions via voice calls and text messages. They can understand customer inquiries and provide instant natural-language responses to frequently asked questions, assist with common tasks, and escalate complex issues to a real human when necessary.
How does this compare to human agents?
Our AI agents are designed to handle a wide range of customer interactions with human-like understanding and responsiveness. They can reduce wait times, operate 24/7, handle multiple interactions simultaneously, and provide consistent service without increasing staffing costs.
Can I keep my existing phone number?
Yes! You can forward your existing business phone number to Telio, so customers continue calling the same number they're familiar with. Alternatively, we can provide you with a new local phone number if you prefer. The choice is yours, and you can switch anytime.
Will customers know they are talking to an AI?
Our AI is designed to sound natural and conversational. Most customers don't realize they're speaking with an AI. However, if asked directly, the AI will be honest and can transfer them to you if needed.
Do I need to download any software?
No software download is necessary. Telio's AI agents are cloud-based and can be configured through any web browser or integrated directly into your existing phone systems. You don't need the internet connection onsite for the agents to function.
Can agents integrate with my existing systems?
Yes, Telio's AI agents can seamlessly integrate with your existing calendar, CRM, and other business systems through our robust API and pre-built connectors. This allows agents to access customer data, update records, and perform actions within your existing workflows.
How secure is my data with Telio?
Data security is our top priority at Telio. We're SOC 2 certified and HIPAA compliant, meaning we implement industry-standard encryption protocols for data in transit and at rest, conduct regular security audits, and comply with major data protection regulations to ensure your data remains safe and confidential. See security for more details.